Terms & Conditions

Effective Date: July 1, 2021

1. Acceptance of Terms

By accessing or using www.vigilantcaptive.com (the "Site") and our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the Site or our services.

2. Services Provided

Vigilant Captive, LLC provides digital consulting, engineering, business development, web development, and related services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

3. Intellectual Property

All content on this Site, including text, graphics, logos, images, videos, and software, is the property of Vigilant Captive, LLC or its licensors and is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, or exploit any part of the Site without prior written consent.

4. User Responsibilities

- You agree not to use the Site or services for unlawful purposes
- You will not attempt to gain unauthorized access to any portion of the Site
- You will not interfere with the Site’s operation or security

5. Payment Terms

All fees for services will be outlined in project agreements or proposals. Payment is due as specified and is non-refundable unless stated otherwise.

6. Third-Party Links

Our Site may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content or practices. Use third-party sites at your own risk.

7. Limitation of Liability

To the maximum extent permitted by law, Vigilant Captive, LLC and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from your access to or use of the Site or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your use of the Site or services is limited to the amount you paid us, if any, for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Vigilant Captive, LLC and its affiliates, officers, employees, agents, partners, and licensors from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with:

- Your access to or use of the Site or services
- Your violation of these Terms
- Your violation of any third-party rights, including intellectual property or privacy rights
- Any claim that your content caused damage to a third party

9. Disclaimer of Warranties

The information and services provided on this Site are for general informational purposes only and are not professional advice. Vigilant Captive, LLC makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of any information or services provided. All services are provided "as is" and "as available" without warranties of any kind.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

11. Updates to Terms

We may update these Terms at any time without notice. Continued use of the Site or services after changes means you accept the updated Terms.

12. Arbitration and Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or our services shall be resolved exclusively through final and binding arbitration, rather than in court. The Federal Arbitration Act and federal arbitration law apply to this agreement.

Arbitration shall be conducted by a neutral arbitrator in Orange County, California, under the rules of the American Arbitration Association (AAA). The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

If any part of this arbitration clause is found to be unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Us

For questions regarding these Terms, please contact us at:

Email: privacy@vigilantcaptive.com
Phone: 833-7CAPTIV (833-722-7848)